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Our Story | The Shop Offers Zero Waste Products

we believe

in love, gratitude and doing the right thing. We share with you what we like to use and make everyday necessities extra special, just like you!

We do what we do because hot bubble baths, clean people, lovely smells, smiles on faces and a little less plastic in the world makes us so very happy.

our story

A desire to make a difference in the world and a love of shopping created the perfect storm.

It all began with a pretty olive oil bottle, and then buying a bottle of olive oil to pour into the pretty bottle. While contemplating the 20-minute lifespan of that second bottle in the shower (the perfect place to ponder and wonder), an idea formed. Why not just refill all the still perfectly good bottles instead of buying new ones every time?

A long road trip allowed the simple thought to turn into a vision of a place where you could get just what you need without anything that you don’t.

about michelle

Founder Michelle Stevens credits her alternative lifestyle of growing up on a sailboat for 10 years, mucking around in the Everglades during summer conservancy camps, and having incredibly loving supportive parents for her inspiration and motivation.

Michelle was awarded 'Innovator of the Year' from NAWBO, the National Association of Women Business Owners, Ventura County Chapter in 2012.

P.S. We now know of a wonderful place to refill the pretty olive oil bottle. In case you were wondering.

the flagship shoppe

It was July 2nd, 2010. We had spent the last month driving around picking up used furniture, painting the walls and installing new floors in that lovely little mid-century building, just off the beaten path. The 4th of July parade that goes right down Main St. was only two days away and it was time to open.

The first few days were quiet, but it wasn’t long before we had the answer to our big question, "Will folks actually bring bottles to us for refilling?" The answer was a resounding yes!

By 2012 we had become part of the community and it felt glorious. We decided it was time for growth, more space and to start building our awesome team of employees, so we made the move to a more prominent space on the sunny side of the street in Downtown Ventura! And that is where you will find us if you are lucky enough to visit this part of the world.

We are open from 10-6 every day (except New Years Day, Thanksgiving Day and Christmas Day), and we would sure love to meet you! Find us at 363 E Main St. Ventura, CA!


The Refill Shoppe is honored to receive the following accolades

2012 - Innovator of the Year
National Association of Women Business Owners

2012 - Best Eco-Friendly Store
Ventura County Reporter

2012 - Climate Change Action Award
Ventura County Board of Supervisors

2013 - Best Eco-Friendly Store
Ventura County Reporter

2014 - Environmental Excellence
Ventura County Board of Supervisors

2015 - CoolCalifornia Climate Leader
California Air Resources Board

2016 - Small Business of the Year
State Senator Hannah-Beth Jackson

2017 - Outstanding Waste Prevention
California Resource Recovery Association

2020 - Spirit of Entrepreneurship
Women's Economic Ventures

2020 - Best Eco Retail Shop
Eco Excellence Awards


‘I love the concept of saving cosmetic packaging waste. The products are phenomenal quality and the custom scents are unlimited! Great friendly staff!’ - Amber W. (Ventura, CA)

There are so many wonderful things about The Refill Shoppe. I just think it’s brilliant.’ - Kate B. (Ventura, CA)

‘One of my favorite stores ever! They have so many great products, and everyone who works there is awesome. I love just browsing all of the samples, and my family cannot live without their bubble bath, specifically scented for each of my girls, which they love. There's a cute little games and books area for the kids when we visit, too! They have a rewards program, which is great, and they'll fill up pretty much any clean, unlabeled container you can bring in. Using less plastic is really important to me, so I can't say enough to praise this store!  - Maggie M. (Ventura, CA)

‘I bought shampoo and conditioner online in refill bottles. It’s easy to send them back with the prepaid postage. No need of extra package. My hair smells like heaven! I’m def in love with The Refill Shoppe.’ - Marielle C. (Baton Rouge, LA)

The staff at The Refill Shoppe is Wonderful!!! They are smiling, helpful, friendly and informative. I have been a patron of the store for over five years and have always left feeling fully taken care of.  - Donna (Ventura, CA)

‘My favorite place in Ventura. I go in all the time just to see what new things I can find. I show all my friends this place and they love it too.’ - Maya P. (Ventura, CA)

‘I love all the body products and enjoy scenting my cleaning products. My home smells so good since I’ve been buying all my soaps here.’ - Katie K. (Oak View, CA)

Check out our media mentions in the VentanaThe Star & the Visit Ventura Blog!


The Refill Shoppe became a Certified B Corporation in August of 2015. B Corps are a new type of company that uses
the power of business to solve social and environmental problems.

Being a Certified B Corp means we meet rigorous standards of social and environmental performance. But it's much more than a stamp of
approval. Maintaining our B Corp status continually challenges us to be the company we want to be and to think about
how we are affecting the environment, the community, our employees and our customers.

Today there are over 1,300 Certified B Corps around the globe, including Patagonia, Klean Kanteen, and New Belgium Brewing Co.
We are proud to join them in redefining success in business, so that one day everyone will use business as a force for good.

Since our very first day, we have been a member of 1% For the Planet, which has allowed us to donate 1% of all sales directly to
environmental non-profits every month. This awesome organization has facilitated more than $100 million for
positive sustainable environmental change such as saving land and protecting forests, rivers and oceans, so cool!
Here are some of the rock star non-profits we support: